Transparent pricing
We quote a single, all-in rate and tell you exactly how it compares to the interbank mid-market. No hidden margin, no surprise fees on settlement, no upfront cost to open an account.
FOR THOSE WHO WANT TO LEARN MORE
The story of how Medlock & Thames came to be
Founded in Manchester, powered by City of London infrastructure. Born from years spent inside major banks and large payment firms, watching clients quietly lose money on rates they had no way to question.
- FOUNDED IN
- 2019
- CLIENTS HELPED
- 250+
- DEALER EXPERIENCE
- Two decades
OUR STORY
Founded to fix what the high street got wrong
Medlock & Thames was founded by brokers who spent years inside the major UK banks and large payment firms, and grew tired of watching ordinary clients quietly lose thousands on the exchange rate every time they bought a home abroad, received an inheritance or paid an overseas supplier.
The mid-market rate is published in real time. The rate clients actually receive almost never is. We started Medlock & Thames to close that gap, giving private clients and growing UK businesses the same near-interbank pricing, dedicated dealer and considered advice that until recently was reserved for corporate treasuries.
Today we sit between our clients and the global currency markets through our regulated payment partners. We are transparent on price and answerable by name, working through partners authorised and regulated where it matters.
WHAT WE STAND FOR
Four principles. No exceptions.
One named dealer
Every client is paired with a specific dealer who knows your situation, your timeline and your risk appetite. You will not be routed through a call centre or handed to whoever picks up.
Regulated and ring-fenced
Your money is safeguarded under FCA rules through our regulated partners. It sits in separate accounts, kept apart from operating capital, exactly as it should be.
Plain English
Forward contracts, market orders, drawdowns. We will walk you through each one properly, in writing, before you commit to anything. If we would not say it to a family member, we do not say it to a client.
THE TEAM
The people behind your account
Christopher Gutfreund
FOUNDER
Christopher brings two decades of dealing experience, having managed foreign exchange for some of Europe's largest companies and a wide range of private clients.
Chris Driscoll
SENIOR STRATEGY ADVISOR
With over 20 years in the City of London, including nearly a decade as Managing Director at Credit Suisse, Chris leads the business strategy team.
Sophie Macpherson
GLOBAL DEVELOPMENT ADVISOR
Sophie founded one of the world's leading art recruitment agencies and is uniquely placed to help Medlock & Thames expand globally.
WHY CLIENTS CHOOSE US
Human service. Modern infrastructure.
Most of our clients come to us after a frustrating experience with their bank or a faceless app. They want someone to pick up the phone, explain what is happening to their money and quote a rate they can verify against the screen. That is what we do on every transfer, every time.
Regulated where it counts
Our payment services are delivered through Currencycloud (FCA-authorised, FRN 900199) and GC Partners (FCA-authorised, FRN 504346). Your funds are safeguarded under the relevant FCA permissions.
Better rates than the high street
Because we operate on tight margins above the interbank mid-market rate, rather than the inflated tourist rates banks default to, clients typically make a meaningful saving against what their bank would have charged. On larger transfers, that difference adds up.
Built for the long term
We are not chasing a single transaction. Most of our private clients return for a second property, a pension transfer or a child's tuition years later. Most of our business clients stay with the same dealer for the life of the relationship.
Ready to work with a team that puts you first?
Adamson House, Towers Business Park, Didsbury, Manchester M20 2YY
UNITED KINGDOM END CUSTOMERS: Payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199) | UNITED STATES END CUSTOMERS: Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here: https://usa.visa.com/legal/visa-global-services-licenses.html VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041 | EEA END CUSTOMERS: The issuance of e-money and the provision of related payment services for Medlock & Thames are provided by CurrencyCloud B.V. CurrencyCloud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701). https://www.currencycloud.com/legal/terms/ | Medlock & Thames’ payment and foreign currency exchange services are provided by Global Currency Exchange Network Ltd T/A GC Partners. Global Currency Exchange Network Ltd is authorised by the FCA under the Payment Services Regulations, 2017 (FRN: 504346). Registered as a Money Services Business, regulated by HM Revenue & Customs (“HMRC”) under the Money Laundering Regulations 2017. (Registration number is 12137189). Registered in England and Wales. Company number 04675786. Registered Office 3rd Floor 100 New Bond Street, London, England, W1S 1SP.